One reconciled routing page. Use each address only for its stated purpose, so your request reaches the right place.
| Use for | Contact |
|---|---|
| General support | support@stelrai.com |
| Marketplace vendor support and refund questions | prashant@stelrai.com |
| Privacy questions and requests | privacy@stelrai.com |
| Security reports | security@stelrai.com |
No support hours, phone number, or postal address are stated on this page, because none are stated in the source files. This page does not invent them.
The tiers below are Marketplace tiers only. This site previously mentioned no tiers, so this page is the single reconciled statement of those tiers.
| Tier | Response |
|---|---|
| Starter | Within 1 business day |
| Growth | Within 1 business day |
| Enterprise | Same business day |
Refund questions go to prashant@stelrai.com, the Marketplace vendor support and refund contact. See also Terms, Privacy, and Getting Started.
